Privacy Policy
This policy explains what personal information Paid Once Software (operated by ) collects, why, and your choices. Short version: we collect as little as we can, our apps run in your browser, and we don't sell your data.
What we collect
| What | When | Why |
|---|---|---|
| Name, email, business name, website, and the details you type | You submit an audit, waitlist or contact form | To reply, deliver your free audit, and tell you about launches you signed up for |
| Name, email, billing country, order details | You buy a product (collected by Lemon Squeezy) | To deliver your license, provide support, and handle refunds |
| Which page or ad brought you here (UTM tags, ad click IDs, referring page) | You arrive on our site | To know which marketing works. Stored in your browser and sent with forms or purchases |
| Advertising and analytics cookies (Meta, TikTok, Google) | Only if you click “Accept” on our cookie banner | To measure and improve our ads |
What stays on your device
Our apps store your settings and results in your own browser (local storage). When a tool uses AI, we send the request (for example, your search questions and business name) to the AI provider, such as OpenAI or Perplexity, so it can answer. We keep only what we need to run your license and count your credits, and we don't use your requests to train anything. The AI provider handles that request under its own API terms.
Cookies and ad pixels
We only load advertising and analytics tools (Meta Pixel, TikTok Pixel, Google Analytics) after you accept them in our cookie banner. They may use cookies to connect your visit to ads you saw on those platforms. You can change your choice any time with the Cookie settings link in the footer.
Who we share it with
- Lemon Squeezy: our reseller and merchant of record, which processes payments and taxes. See the Lemon Squeezy privacy policy.
- Service providers we use to receive form submissions and send email, only to run those services.
- Ad platforms (Meta, TikTok, Google), only if you accept cookies.
- Authorities, if the law requires it.
We don't sell your personal information.
Osmosis daily email
If you buy Osmosis or are added to it, we store your email address, how you joined (purchase order number or a note), and whether you are subscribed, so we can send the daily email. We don't store anything else about you. Every email has a one-click unsubscribe link, and you can ask us to delete your record by emailing . Claims are made on official settlement or government sites; we never see what you submit there.
How long we keep it
Form submissions: up to 24 months after our last contact with you, or until you ask us to delete them. Purchase records: as long as the law requires for tax and accounting.
Your choices and rights
- Unsubscribe from any email with the link at the bottom of it.
- Ask us for a copy of your data, to correct it, or to delete it by emailing . We'll respond within 30 days.
- Depending on where you live (for example California or the EU/UK), you may have additional rights. Contact us and we'll honor them.
Children
Our products are for businesses and aren't directed to anyone under 16.
Changes
If we change this policy, we'll update the date at the top. If a change is significant, we'll tell customers by email.